Terms of Service

Effective Date: April 7, 2026  |  Last Updated: April 7, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), the operator of the website located at pizza-pequods.click (the "Site"). By visiting, browsing, creating an account on, or placing an order through this Site, you expressly acknowledge and agree to comply with and be bound by these Terms, our Privacy Policy, and any additional guidelines, policies, or rules posted on the Site, all of which are incorporated herein by reference.

These Terms apply to all visitors, registered users, guests, customers, and any other individuals who access or interact with the Site in any capacity. Your continued use of the Site following the posting of any modifications to these Terms constitutes your acceptance of those changes. If you are accessing or using the Site on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" will refer to both you personally and that entity.

If you are under the age of 13, you are not permitted to use this Site. If you are between 13 and 18 years of age, you may only use this Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using this Site, you represent and warrant that you meet all applicable eligibility requirements.

2. Description of Services

Pequod's Pizza operates a food service business offering customers the ability to browse our menu, place online orders for pickup or delivery, create and manage user accounts, view promotional offers, and interact with our digital content. The services available through pizza-pequods.click include, but are not limited to:

• Online food ordering for pickup and/or delivery
• Menu browsing and nutritional information display
• Account creation and profile management
• Loyalty and rewards program participation (if applicable)
• Promotional offers, coupons, and discount redemption
• Customer feedback and review submission
• Customer support communications
• Email and SMS subscription services for marketing communications

All food products are subject to availability. We reserve the right to modify, suspend, or discontinue any item on our menu or any service offered through the Site at any time, with or without notice. We are not liable to you or any third party for any modifications, suspension, or discontinuation of services.

Our services are intended for personal, non-commercial use only. Any use of the Site or our services for commercial purposes, resale, or unauthorized commercial exploitation is strictly prohibited without prior written consent from Pequod's Pizza.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a user of this Site, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order
• Maintain the security and confidentiality of your account credentials
• Promptly notify us of any unauthorized access to or use of your account
• Use the Site only for lawful purposes and in accordance with these Terms
• Comply with all applicable federal, state, and local laws and regulations
• Ensure that any content you submit is truthful, accurate, and does not infringe upon the rights of any third party

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities while using this Site:

• Fraudulent Orders: Placing orders with no intention of completing payment, using stolen payment methods, or submitting false order information
• Unauthorized Access: Attempting to access, probe, or test the vulnerability of our systems, networks, or servers without authorization
• Data Scraping: Using automated tools, bots, crawlers, or scrapers to extract data from the Site without our express written permission
• Impersonation: Impersonating any person or entity, including Pequod's Pizza employees, representatives, or other users
• Harmful Content: Uploading, transmitting, or distributing any content that is defamatory, obscene, abusive, harassing, threatening, or otherwise objectionable
• Malicious Code: Introducing viruses, Trojan horses, worms, logic bombs, or any other material that is malicious or technologically harmful
• Interference: Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure or that disrupts, degrades, or impairs the functionality of the Site
• Intellectual Property Violations: Copying, reproducing, distributing, or creating derivative works from our content without authorization
• Circumventing Security: Attempting to bypass, disable, or circumvent any security feature, authentication mechanism, or access control on the Site
• Unauthorized Commercial Use: Using the Site or its contents for any commercial purpose without our prior written consent
• False Reviews: Submitting fake, misleading, or incentivized reviews or feedback that does not represent your genuine experience
• Spam: Sending unsolicited communications, advertising, or promotional material through our platform

Violation of any of the above prohibitions may result in immediate termination of your account, cancellation of pending orders, and potential legal action. We reserve the right to report any illegal activities to the appropriate law enforcement authorities.

4. Account Registration and Security

To access certain features of the Site, including placing orders and participating in loyalty programs, you may be required to create an account. When registering, you agree to provide truthful, accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account.

You agree to immediately notify Pequod's Pizza at [email protected] if you suspect any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this obligation. We reserve the right to disable or terminate any account at our sole discretion if we believe that any account information is inaccurate, outdated, or in violation of these Terms.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

By placing an order through pizza-pequods.click, you are making an offer to purchase food products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where the product is unavailable, there is an error in pricing or product description, or we suspect fraudulent activity.

5.2 Pricing

All prices listed on the Site are in United States Dollars (USD) and are subject to change without prior notice. Prices displayed at the time of your order submission will apply to that transaction. We make every effort to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.

Applicable sales tax will be calculated and added to your order total in accordance with federal and applicable state and local tax laws. Delivery fees, service charges, and any applicable surcharges will be displayed prior to order confirmation.

5.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that such payment information is accurate. You authorize us to charge the applicable fees to your selected payment method.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you experience an issue with your order — including missing items, incorrect items, or quality concerns — please contact us immediately at [email protected]. We will evaluate each situation on a case-by-case basis and may offer a refund, replacement, or store credit at our sole discretion.

Refund eligibility and processing are governed by applicable consumer protection laws, including those enforced by the Federal Trade Commission (FTC) under the FTC Act, 15 U.S.C. § 41 et seq.

6. Intellectual Property Rights

All content, materials, and information available on or through pizza-pequods.click — including but not limited to text, graphics, logos, images, audio clips, video content, data compilations, software, and the overall design and layout of the Site ("Content") — are the exclusive property of Pequod's Pizza or its content suppliers and are protected by United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and other applicable intellectual property statutes.

The Pequod's Pizza name, logo, trade dress, and all related marks, product names, and slogans are trademarks or registered trademarks of Pequod's Pizza. You are expressly prohibited from using any of these marks without prior written permission from Pequod's Pizza. Unauthorized use of our trademarks may violate the Lanham Act (15 U.S.C. § 1051 et seq.) and other applicable laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for your personal, non-commercial purposes. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works of any Content
• Use data mining, scraping, or similar data-gathering tools on the Site
• Download or copy account information for the benefit of another merchant or service
• Use the Site or its Content for any commercial purpose without our written consent

Any feedback, suggestions, ideas, or other submissions you provide to us regarding the Site or our services may be used by us without restriction, compensation, or attribution to you, and you hereby assign all rights in such submissions to Pequod's Pizza.

7. Third-Party Links and Services

The Site may contain links to third-party websites, applications, or services that are not owned or controlled by Pequod's Pizza. We provide these links solely as a convenience and do not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party sites or services. You acknowledge and agree that Pequod's Pizza is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by your use of or reliance on any third-party content, goods, or services.

If you use a third-party delivery platform or service to order from Pequod's Pizza, please note that such platforms operate under their own terms of service and privacy policies. Pequod's Pizza is not responsible for the practices of such third-party platforms.

8. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT, SERVICES, AND PRODUCTS AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PEQUOD'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE SITE
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

Nutritional and allergen information provided on the Site is offered for general informational purposes only and may vary due to ingredient substitutions, preparation methods, and supplier changes. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order to confirm ingredient information. Pequod's Pizza does not guarantee that any menu item is free from any particular allergen.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL PEQUOD'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, OR SUCCESSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SITE OR OUR SERVICES
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
• CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE SITE

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF PEQUOD'S PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN ALL CASES, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PEQUOD'S PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

10. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its parent company, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, contractors, licensors, service providers, and successors (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Site or our services
• Your violation of any provision of these Terms
• Your violation of any applicable law, rule, or regulation
• Your violation of any third-party right, including any intellectual property right, privacy right, or contractual right
• Any content or information you submit, post, or transmit through the Site
• Your fraud, willful misconduct, or negligence

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. You shall not settle any claim without our prior written consent.

11. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using the Site, you consent to the collection and use of your information as described in our Privacy Policy.

To the extent you are a resident of California, your rights regarding personal information are further governed by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), Cal. Civ. Code § 1798.100 et seq. We respect your rights under applicable privacy laws and have established procedures to honor your requests.

We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and applicable state law, without regard to any conflict of law principles that would require or permit the application of the laws of any other jurisdiction.

Any legal action, suit, or proceeding arising out of or related to these Terms or your use of the Site that is not subject to arbitration as set forth in Section 13 shall be instituted exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

These Terms are also subject to applicable federal law, including consumer protection regulations enforced by the Federal Trade Commission (FTC) under the FTC Act, 15 U.S.C. § 41 et seq., and any other applicable federal statute.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Pequod's Pizza at [email protected] and attempt to resolve the dispute informally. We will attempt in good faith to resolve any complaint or dispute within thirty (30) days of receiving written notice. If the dispute is not resolved within that period, either party may proceed with the following formal process.

13.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR OUR SERVICES — INCLUDING ANY QUESTION OF THE EXISTENCE, VALIDITY, OR TERMINATION OF THESE TERMS — SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS CONSUMER ARBITRATION RULES, WHICH ARE AVAILABLE AT www.adr.org.

The arbitration shall be conducted in the English language, and the arbitrator's decision shall be final and binding. Judgment upon any arbitration award may be entered in any court of competent jurisdiction. The parties agree that the arbitrator shall have the authority to grant any remedy or relief that a court of competent jurisdiction could order or grant.

13.3 Class Action Waiver

YOU AND PEQUOD'S PIZZA EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND PEQUOD'S PIZZA EACH WAIVE ANY RIGHT TO A JURY TRIAL AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

13.4 Time Limitation on Claims

Any claim arising out of or related to these Terms must be filed within one (1) year after such claim arose; otherwise, the claim is permanently barred. This limitation period applies regardless of any statute of limitations that would otherwise apply.

14. Term and Termination

These Terms will remain in full force and effect for as long as you access or use the Site or our services. Pequod's Pizza reserves the right, in its sole and absolute discretion, to:

• Terminate or suspend your access to the Site and/or your account at any time, with or without notice, for any reason
• Remove or disable access to any content or materials on the Site at any time
• Refuse service to any person or entity at any time

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations that arose prior to termination, including payment for completed orders.

Upon termination for any reason, the following provisions of these Terms shall survive: Sections 4 (Intellectual Property Rights), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 12 (Governing Law), 13 (Dispute Resolution), and 17 (Severability).

15. Changes to Terms

Pequod's Pizza reserves the right to modify, update, or replace any portion of these Terms of Service at any time and at our sole discretion. Changes will be effective immediately upon posting the revised Terms on the Site. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

It is your responsibility to review these Terms periodically for any changes. Your continued access to or use of the Site after any changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Site immediately.

For material changes that significantly affect your rights or obligations, we will make reasonable efforts to provide notice through the Site or via email to the address associated with your account. However, we are under no obligation to provide advance notice for all modifications.

16. Electronic Communications

By using the Site or communicating with us electronically, you consent to receive electronic communications from Pequod's Pizza. These communications may include notices about your account, order confirmations, promotional offers, and updates to our policies. You agree that all notices, disclosures, agreements, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

If you have opted in to receive marketing or promotional communications via email or SMS, you may opt out at any time by following the unsubscribe instructions in the communication or by contacting us at [email protected]. Transactional and account-related communications may continue regardless of your marketing preferences.

17. Severability

If any provision of these Terms of Service is found to be invalid, illegal, void, unenforceable, or contrary to applicable law by a court of competent jurisdiction or an arbitrator, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

The parties agree that any invalid or unenforceable provision shall be replaced with a valid, enforceable provision that most closely reflects the intent and economic effect of the original provision.

18. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other policies or guidelines incorporated herein by reference, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Site and our services. These Terms supersede all prior and contemporaneous agreements, representations, warranties, and understandings between you and us regarding the subject matter herein.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any provision of these Terms shall be effective unless it is in writing and signed by an authorized representative of Pequod's Pizza. A waiver of any breach or default of these Terms shall not be deemed a waiver of any subsequent breach or default.

19. Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, labor disputes, pandemics, epidemics, power outages, internet service disruptions, or supplier failures. In such events, we will make reasonable efforts to resume normal operations as soon as practicable and will notify you of any significant disruptions affecting your orders or account.

20. Accessibility

Pequod's Pizza is committed to ensuring that our website is accessible to individuals with disabilities in compliance with applicable law, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience any difficulty accessing our website or have suggestions for improvement, please contact us at [email protected].

21. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, please do not hesitate to contact us using the following details: